Refund policy
Raw Rituals does not accept returnsΒ unless an item arrives damaged or defective.
If your product is damaged upon arrival:
- Contact us withinΒ 5 calendar daysΒ of delivery.
- Provide order number, description, and photo of the damage, before opening the shipping box.
- We will replace the product or issue a refund at our discretion, after the product is returned to us.
We are not responsible for packages lost or stolen after confirmed delivery.